Legal

Refund policy

Plain-language refund information for Sodu purchases processed by Freemius.

Refund summary

Sodu purchases are processed by Freemius. The official refund terms are published in the Freemius-hosted Sodu legal agreement.

  • Refund requests are handled according to the official Freemius/Sodu legal terms.
  • The legal page states a 30-day money-back guarantee for new Pro purchases when the software does not meet expectations.
  • Renewal payments and certain upgrades or additional licenses may not qualify for another refund right under the agreement.
  • Refunds are typically processed to the original payment method within 5–10 business days.
How to request a refund: Email sodu@samsonoduor.com with your license email and order number, or open a request via the Freemius customer portal.
Important: This page is a plain-language summary only. The official Freemius legal agreement controls the actual refund terms.
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